Clearvoice CMS

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Next, it is important to determine how your existing systems are functioning independently and in relation to each other, before embarking on a potential programme of change.

It is rare that a company does not have at least some of the required business applications in place; it is often the case, however that these applications or systems are not working together as efficiently as they can.

It may be when you first bought a product you were not told of its full potential as the salesperson did not appreciate the extent to which the integration of new equipment into your existing infrastructure could benefit your business in financial terms.

As you will see throughout this site, every aspect is dedicated to ensuring that any equipment, software or services – new or otherwise - are geared towards generating gross profit.

The analysis process ensures a complete understanding of exactly how you use your existing equipment and systems.

In the next section you will find a link to a sequence of documents that can be completed in order to establish your existing system costs and processes.These are significant in that they form the basis upon which you can establish the Return on Investment analysis.

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Management of Existing Systems

In the initial stages, it is important to understand who within the business is expected to manage the various existing systems. It is not uncommon to have one person or department managing the telephone system, another managing the IT infrastructure and another dealing with training. In addition, a variety of personnel will produce sales, manage marketing, take care of customer support/service and run the accounts.

However whilst each individual member of staff or team may be extremely capable of doing their job and producing results, they are often not expected to understand the relationship between their job function and how technology can help them to perform at their most productive.

In the first instance it is important to place significant emphasis on the working and management of existing systems as they need to be working at an optimal level. Redundant equipment could be costing you money. In reality, it is very much like a mechanic maintaining a sports car; the engine constantly needs small adjustments in order to achieve optimal performance.

The speciality areas for this site are sales and marketing. We understand exactly what is required in virtually every company to attain the highest level of sales without eating into the profits. Therefore we concentrate on these and other departments naturally fall into place.

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Company Review

Checklist

Who, What, When, Where & Why

• Review the Primary Questions and think about how they apply to your company.
• List three of the most important financial goals you want to achieve in the next twelve months.
• Follow the Implementation Plan Diagram (above).

Action

If you are unsure about where to start please contact us on 0800 970 9751 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it