An autodialler is a device or software that enables a telephone system and customer database to work together to dial telephone numbers on behalf of telesales or sales teams in order to save vital time and money. Once the telephone number has been automatically dialled, the prepared ringing number is presented to the waiting agent who can then deliver the "sales pitch" without having to wade through paperwork or computer screens and manually dial numbers.
The benefits of autodiallers are speed, efficiency, accuracy and increased profitability.
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