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Using SMS Text Messaging for Business

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Connecting with customers using  SMS Text Messaging

These are simple to use Web interfaces that allow you to communicate instantly with individuals or groups via bulk SMS messaging. It provides two-way messaging allowing you to receive SMS replies to an inbox.



Web to SMS

Web to SMS has several user-friendly features for sending SMS messages using your Internet browser. You can log on to Web to SMS wherever you have access to the Internet - at work, home, hotel, Internet café or WIFI hotspot.

The following features are available with most Web to SMS solutions:

Phonebooks

Using the phonebook you can set up a database of names and mobile phone numbers to access and edit online. The database normally resides behind a highly secure firewall. The online phonebook can be used to arrange contacts into groups. Groups ensure that only targeted users receive messages. Existing databases (e.g. in MS Excel) of mobile phone numbers and personalized messages can be uploaded to the groups created on your account.

Message history with status reports

Use your Message History to find out to whom, when and how many messages you have sent and what their current status is. You can also view what messages you have scheduled to send later.

Scheduling messages for a future date

With scheduled messaging you can set messages to go out from minutes into the future to days, to weeks and even years into the future.

Upload unique messages from file

This feature allows you to send an individual message to multiple people via a text file upload. Prior to sending you will need to create a Text (Tab delimited) File that contains each cellular number and the unique message.

Web to SMS cont'/..

Inbox folder

View the replies you receive to an SMS in your inbox. You can also download the inbox to store the messages.

Purge Failed Numbers

Use a Failed Number Purge to maintain your phonebook groups. This allows you to purge numbers based on a chosen number of consecutive SMS delivery failures.

Controllable sender ID

You can set who the SMS is from, to either a mobile number or up to 11 alphanumeric characters (e.g. MyCompany). This feature is available on most routes.

SMS Merge

Personalize your message when sending SMS messages to groups. While composing an SMS message to send to a group, all you have to do is click a button for First Name and/or Surname and when you send your message the system will automatically place the required information from your Online Phonebook into the message. It is that easy, and it will give your messages more credibility.

SSL Encryption

Most Web to SMS solutions provide secure messaging using SSL encryption technology.

Email to SMS



Email to SMS allows you to use your email client (MS Outlook, Gmail or any other email client) to send and receive SMS messages. Using an application such as NMS Adaptive's Desktop SMS each user is provided with a license. A GSM modem is required in the mail server and text message credits can be bulk-bought from companies, such as Kapow - who specialise in providing this service.

How it works

This is a great interface for people comfortable with using email. It also allows for multiple people to use the system - a powerful tool for office communication. Once registered follow the email setup steps and you are ready to send from your email client. Replies to an SMS can automatically be forwarded to an email address of your choice.

This feature allows you to extend SMS to your desktop. By using your email client to send SMS's you can easily communicate with one person or groups of people while using a familiar interface. This page allows you to enter in one or more email address that you will send from for Email to SMS.

As this is a 2way platform, responses to the SMS will be sent to the email account of your choice. When you respond to these reply emails they will automatically be converted back to an SMS and sent to the responder's phone.

HTTP to SMS



The EAPI (Electronic Application Programming Interface) allows your organization to SMS enable your own applications.

The EAPI can be used for tasks from automatic notification to message delivery status. The EAPI is based on simple HTTP requests. Data is by default returned to you in a pipe-delimited (|) format, and you can generally submit everything you need to as simple query parameters.

Action



Suggested Next Step

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