FEATURED TELEPHONE SYSTEMS
Shoretel Pure IP Communications Solutions
ShoreTel's Unified Communications system encompasses phones, switches, and software that are designed to allow easy deployment and rapid flexibility, ... Read more...Avaya IP Office 500 Telephone System
The
Avaya IP Office
is a highly modular IP telephone system designed to meet the needs of home offices, standalone businesses, and n...
Panasonic IP & Digital Telephone Systems
Reassuringly, Panasonic continue to provide businesses with highly specified and sensibly priced telecomminications equipment that...
Mitel® 3300 IP Communications Platform
The Mitel® 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system d...
Contact Centres
What is a Contact Centre?
A
call center
is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A
Call Centre
is operated by a company to administer incoming product support or info...
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Unified Communications
What Is Unified Communications?
Unified Communications
(UC) refers to a trend in business to simplify and integrate all forms of communications. It is typically a software program and infrastructure improvement. In general, it allows an individu...
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Auto Diallers
What is an Auto Dialler?
An autodialler is a device or software that enables a telephone system and customer database to work together to dial telephone numbers on behalf of telesales or sales teams in order to save vital time and money....
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Call Recording
Call Recording Overview
The main reason to use
Call Recording
for your business is that it makes sound, commercial sense. Don’t wait until you are involved in a lengthy, costly dispute with a customer; losing staff because they are not sk...
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