SMS Messaging

SMS can be used in all sorts of ways, like keeping in touch with your staff or reminding your customers to keep appointments. Best of all, it is much cheaper to send an SMS than it is to make a call to a mobile phone.

How Desktop SMS works

Desktop SMS is an easy-to-use computer program that lets you type a text message on your computer and send it. This is a great way of keeping in touch with field based staff or your regular customers.

You can also write a message and send it to many people at the same time. You can do this by typing in multiple mobile phone numbers or importing a list of numbers from your customer database. This is ideal if you have a special offer and want your whole customer base to know about it instantly. With Desktop SMS, you can prepare a message and schedule when to send it. One use of this is to set appointment reminder messages.

Desktop SMS includes a comprehensive message database , containing every message sent or received. You can search the database to find all messages sent to a specific customer, or you can list every message sent by a particular user.

Who uses Desktop SMS?

Anyone who deals with people who have a mobile phone can benefit from using Desktop SMS. All sorts of organisations can use Desktop SMS, including car hire centres, couriers, dentists, doctors, estate agents, field service providers, offices, garages, hairdressers, hotels, nightclubs, restaurants, taxi booking services, etc.

Benefits of Desktop SMS

• Sending an SMS message costs less than making a call to a mobile phone.
• It is quicker to send an SMS than to make a phone call and most people read SMS messages as soon as they arrive.
• SMS is a great way of keeping in touch with field-based personnel. If your people are visiting customers, it is often more convenient for them to receive an SMS message than a phone call.
• You can send the same message to thousands of people at the same time – great for sales and marketing promotions!

SMS messaging options ... and how to select which one to use

Desktop SMS supports sending and receiving messages using an SMS Gateway Service or by installing and running Active SMS Server software and GSM Modems.

SMS Gateway Service

SMS Gateway is a reliable, high-capacity, fully managed outbound SMS gateway service. Message credits are purchased in advance.

Active SMS Server

Active SMS Server is a software product that is capable of sending and receiving SMS messages via one or many GSM modems. It runs on any computer that is running Windows 2000 or above.

Active SMS Server is capable of supporting either 1, or up to 8 GSM modems. Each GSM modem requires a SIM card (that is subject to network and message charges in exactly the same way as a mobile phone).

SMS Pricing

Solutions start at £199.00 plus VAT. Contact us for various pricing options.